Becoming a Field Representative

Why should I work with Tranquil Horizon?

Partnering with Tranquil Horizon gives you access to one of the largest and most skilled forces of field representatives in the industry. It includes more than 600,000 mystery shoppers, intercept interviewers, compliance auditors and panelists who professionally conduct tens of thousands of assignments each month in cities and towns across the U.S. and Canada.

What is a Tranquil Horizon field representative?

Field representatives for Tranquil Horizon are individuals who perform various tasks including mystery shopping, intercept interviews, and compliance audits. They help provide valuable insights into customer experiences and operational practices.

How do I qualify to become a Tranquil Horizon field representative?

To qualify as a Tranquil Horizon field representative, you typically need to meet specific criteria including having reliable transportation, a smartphone or computer, and the ability to follow detailed instructions. An application process is required to ensure candidates meet these requirements.

How can I benefit from becoming a field representative for Tranquil Horizon?

Becoming a field representative for Tranquil Horizon allows you to earn extra income, gain flexible working hours, and contribute to improving customer experiences for various businesses. It offers opportunities to work on diverse assignments and grow your skills in market research and customer service.

Are there any fees involved in becoming a field representative for Tranquil Horizon?

There are generally no fees required to become a field representative for Tranquil Horizon. However, it is important to carefully review the application process and any associated costs, such as transportation or purchase requirements, for specific assignments.

Is there a minimum or maximum number of assignments I must take each month?

There is no strict minimum or maximum number of assignments required each month. Field representatives can choose assignments based on their availability and preferences, providing flexibility to fit their schedules.

Compensation

How are Tranquil Horizon shoppers compensated?

Tranquil Horizon shoppers are compensated on a per-assignment basis. Payment details are provided upon acceptance of each assignment, and the amount varies depending on the complexity and requirements of the task.

Is mystery shopping considered a job?

Mystery shopping is typically considered a form of freelance or contract work rather than a traditional job. Shoppers complete assignments as independent contractors and are paid for each completed task.

How and when do I get paid after an assignment is completed?

Payment is processed after the completion and review of the assignment.

Assignments

Do I need a specific browser or software to access Tranquil Horizon's assignments?

Tranquil Horizon's assignments can be accessed using most modern browsers and devices. It is recommended to use the latest version of a web browser for the best experience.

How do I know if there are any assignments in my area?

You can check for available assignments in your area by logging into your Tranquil Horizon account and browsing the assignment listings. Assignments are typically filtered by location to match your preferences.

Can I complete assignments outside of my local area/state?

While many assignments are specific to your local area, some assignments may be available in other regions or states. You can indicate your willingness to work outside your local area when updating your profile preferences.

What type of assignment preparation will I receive?

Assignment preparation typically includes detailed instructions and guidelines provided before you start the task. This information helps ensure that you understand the requirements and objectives of the assignment.

How is my assignment evaluated?

Your assignment is evaluated based on the accuracy, completeness, and timeliness of the information provided. Tranquil Horizon reviews submissions to ensure they meet the assignment criteria and provide valuable insights.

How do I request assignments and get them back to Tranquil Horizon?

You can request assignments through your Tranquil Horizon account. Once you complete an assignment, you submit the required reports or surveys via the Tranquil Horizon platform for review and processing.

Are all the surveys completed on Tranquil Horizon's website?

All Survery are completed on Tranquil Horizon's Website, by logging into your Staff account.

How soon is the survey due after completing the assignment?

The survey or report is generally due within a specified time frame after completing the assignment. This deadline is provided in the assignment instructions and ensures timely processing and feedback.

What if I have assignment-related questions after hours or on weekends?

If you have assignment-related questions outside of regular business hours, you can contact Tranquil Horizon through the provided support channels. Responses may be delayed, but support is available to assist with urgent issues.

What happens if I have to cancel an assignment?

If you need to cancel an assignment, inform Tranquil Horizon as soon as possible. There may be specific cancellation policies and procedures to follow to avoid penalties or negative impacts on your account.

If necessary, can I take a break from completing assignments for Tranquil Horizon and still remain a field representative?

Yes, you can take a break from assignments if needed. You can update your availability or status in your Tranquil Horizon account to indicate that you are temporarily unavailable. This allows you to return to assignments when you're ready.

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